jessica fung

Senior UX Designer @ Amazon.

My goal is to be there when my customers need me.




Channel Collection Page Revamp

I redesigned Prime Video's channel collection pages to help customers discover personalized and relevant content more easily + enable channel partners to showcase their brand and titles.

Living Room Devices Responsive Web Mobile Content Discovery

See Project Details > Channel Collection Page Revamp preview

Mailchimp Payments Onboarding

I shortened a flow from 42 clicks to 16 clicks to help merchants get online and transact faster and confidently.

Responsive web Onboarding Payments Workshop facilitation

See Project Details > Mailchimp Payments Onboarding preview

Saved Account Manager

I designed and delivered an experience for chase.com and Chase Mobile that helps customers monitor where their cards are being stored.

Responsive web Mobile app Interaction design Information architecture

See Project Details > Saved Account Manager preview

Out-of-Box Experience

I created digestible stories that introduce customers to new features released to Chase Mobile.

Mobile app Motion design Onboarding Storytelling

See Project Details > Out-of-Box Experience preview

Credit Options

I introduced the design process and design system to my product partners to collaborate in building a one-stop shop for cardholders to discover and accept financing offers they're already approved for.

Stakeholder buy-in Responsive web Mobile app Marketing

See Project Details > Credit Options preview

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